Crail Consulting respects the privacy of visitors to its website. We respect and adhere to the principles and provisions of the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and endeavour to take all reasonably practicable steps to protect the security and confidentiality of those that visit our website and make use of its services. Please take the time to read through the details of our policy given below.
Crail Consulting respects the privacy of visitors to its website. Visitors are not asked for any personal information except in the case of enquiry requests made via our contact form. The responsibility for the control of data received through this website rests with Rachel Letby, Director of Crail Consulting who may be contacted using one of the methods given on our Contact Page.
By contacting us via this site you are ‘opting-in’ to receive selective information from us that is specifically related to your enquiry. We may process information contained in any enquiry you submit to us regarding our services. The data you provide may be processed for the purposes of answering your enquiry and offering, marketing and selling relevant services to you. There is no statutory requirement for you to provide us with any data. The data you provide will also be processed for the purpose of ensuring the security of our website and our services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is your consent given when submitting our enquiry form and our legitimate business interest of ensuring the proper maintenance of our website. You may withdraw your consent at any time by contacting us using one of the methods given on our Contact Page. We will provide you with copies of any of your personal data we hold or process upon application and receipt of the appropriate fee for providing such information. Personal data is held indefinitely, however we will erase any of your personal data that we hold as soon as is reasonably practicable upon any such request you may make.
Access to all pages on our website can be viewed without registering, log-ins, passwords or payment.
Crail Consulting also captures (e.g. via Google analytics and Facebook) information from its website visitors such as referring URL, ISP, browser type, geographical location, length of visit, navigation paths, timing of your visit and the pages visited. This data is used for statistical purposes only and to assist us in assessing website performance. The legal basis of this processing is our legitimate business interest of monitoring our website performance and improving both this and our service offerings.
Email addresses (and any other information provided) are maintained in secure, encrypted and password protected databases. These data are held and stored at our website’s datacentre in Europe. No data will be transferred to or held at a location outside of the EEA. No personal information provided will be passed on to third parties, save as may be required by law, and will not be used for any purpose other than those mentioned above except where this is specifically stated and provided for with your knowledge and consent.
Messages sent via email may not be secure. We recommend you do not send any confidential information to us via email. If you choose to do so this is at your own risk with the prior knowledge that a third party may be able to intercept this.
Any complaints you may have in respect of our control and processing of your personal data should be made to the Information Commissioner’s Office.